Our Unbeatable Love Guarantee
Our Love Guarantee is all about providing you with the utmost confidence in your jewelry purchase. We stand behind the quality of our products, but we also want to support the emotional journey that comes with buying a piece of jewelry.
For 365 days from your purchase, our Love Guarantee allows you to return the item in exchange for FULL credit to Steven Singer Jewelers if things just don't work out in your relationship. That's right – we're standing behind your heart, not just our jewelry.
Let's dive deeper into the Love Guarantee and how it can bring you peace of mind when you shop with us.
Choosing the Right Plan for You
Steven Singer Jewelers' Love Guarantee comes in two forms: the 3-year plan and the lifetime plan. Both are backed by the Jewelers Mutual Group's JM Care Plan, ensuring that you're covered for unforeseen issues with your precious jewelry.
The 3-Year Love Guarantee Plan
Our 3-year plan provides exceptional coverage for your purchase from the date you buy it. No longer will you have to worry about broken, bent, or worn prongs; cracked or thinning bands on rings; broken earring posts, chains, bracelet links, or clasps; or loss of diamonds or gemstones due to defective mountings. Enjoy the peace of mind that comes with protecting this symbol of your love.
The Lifetime Love Guarantee Plan
For those looking for the ultimate protection, the Lifetime Love Guarantee plan is the perfect choice. This plan provides all the benefits of the 3-year plan but extends the coverage for life! The plan can even be transferred to the receiver by registering it in their name when received. What better way to demonstrate your eternal commitment than with a lifetime guarantee for your cherished jewelry?
A Heartwarming Tale
One of our customers, Laura, shared her experience with the Love Guarantee. She purchased a stunning engagement ring from Steven Singer Jewelers, and unfortunately, her relationship ended within the first year. Heartbroken and unsure what to do with the ring, she reached out to us. Thanks to the Love Guarantee, Laura was able to return the ring and receive full store credit. The support and understanding she received from our team turned her negative experience into a positive one. She later returned to our store to purchase a beautiful necklace as a symbol of self-love and a new beginning.
Using Your Love Guarantee
If you ever need to use your Love Guarantee, call us at 1-888-442-8378 (tel:18884428378), and our team will take care of you with the utmost compassion and professionalism.
Please note that the Love Guarantee plan must be purchased with the jewelry and cannot be added at a later date. This plan does not replace insurance for loss or theft, and we strongly recommend purchasing insurance.