The Best Guarantee In The Business

Most other jewelers may HATE Steven Singer, but Steven wants you to love your purchase.

Whether you choose a Natural Earth Born Diamond™, a lab-grown diamond or another Steven Singer favorite, we want you to feel completely confident in your purchase. If you are not 100% satisfied, we will make it right.

We will repair it, replace it, refund it or remake it. You choose.

It really is that simple. You have 100 days to decide, backed by our 100-day, 100% money-back guarantee.*

Your purchase also includes:

  • Free shipping and returns
  • One free ring sizing within the first year
  • Lifetime Full Value Upgrades on eligible Natural Earth Born Diamonds™

Please note: Lab-grown diamonds are not eligible for Lifetime Full Value Upgrades.

*The guarantee does not include loss or theft.

Natural and Lab-Grown Diamond Benefits

Natural Earth Born Diamond™ Jewelry

Eligible Natural Earth Born Diamond™ jewelry includes:

  • Our 100-day, 100% money-back guarantee
  • Free shipping and returns
  • One free ring sizing within the first year
  • Lifetime Full Value Upgrades on eligible diamonds

Lightworks Lab-Grown Diamond Jewelry

Lab-grown diamond jewelry purchased from Steven Singer Jewelers includes:

  • Our 100-day, 100% money-back guarantee
  • Free shipping and returns
  • One free ring sizing within the first year

Lab-grown diamonds are not eligible for the Lifetime Full Value Upgrade Program.

Lifetime Full Value Upgrades

We get it - your tastes can change over time. That is why Steven Singer Jewelers offers Lifetime Full Value Upgrades on eligible Natural Earth Born Diamonds™.

The Lifetime Full Value Upgrade applies to:

When you are ready to upgrade, return your original eligible item and receive the full value you paid for the qualifying diamond toward a new item of greater value.

The original item must be returned to Steven Singer Jewelers before the upgraded item is delivered. This program allows one eligible item to be upgraded to another single item of greater value.

Lab-grown diamonds are not eligible for Lifetime Full Value Upgrades.

For engagement rings, the upgrade applies to the main center diamond only. A new setting will incur an additional charge. You may also use your existing setting, and Steven Singer Jewelers will complete the necessary labor at no additional charge.

Have questions or want help coordinating a surprise? Call or text us at 215-627-3242 or email ssj@stevensingerjewelers.com. We would love to walk you through the upgrade process.

Free Ring Sizing

Your first ring sizing is on us!

Our Perfect Fit Guarantee includes one free ring sizing within the first year on any eligible ring purchased from Steven Singer Jewelers, including rings featuring natural or lab-grown diamonds.

Eternity rings are excluded from complimentary sizing. If an eternity ring can be adjusted and requires additional diamonds, additional charges will apply.

Thank You Service Discount

Here at Steven Singers Jewelers, we never have a sale or offer a discount, special offer, rebate or coupon. We offer every item every day at the perfect price.

The only exception is a discount to thank our troops, veterans, first responders, medical professionals and teachers for what they do for all of us each and every day.

Use the VerifyPass link during checkout to validate your identification and get your 5% discount.

Once you setup an VerifyPass verification, you won't need to do it again.

Perfect Price

Whether online or in our showroom, every piece of jewelry, every single day, is always at the Perfect Price.

This means you enjoy a stress-free buying experience because of no need to haggle. It means you’re confident of getting the best quality at the best possible price. And it means you never have to wait for a sale—because our prices reflect our jewelry’s value and quality every single day.

Steven Singer is a real jeweler you can trust.

24k Gold Dipped Roses

Our exclusive 24k gold-dipped roses come with benefits—like a lifetime guarantee and a very happy partner at home. It's our way of welcoming you into our garden of good taste.

If something happens to your original rose, we'll replace it. If your rose is discontinued, we will offer you a rose of equal value. This warranty is on the originally purchased rose only and can be used at any point during the lifetime of the rose. Once the rose has been replaced in full, the warranty is considered fulfilled. After the first year, a processing fee of $19.95 will be applied.

Click here to register your warranty for your FREE lifetime guarantee.

Lifetime Sizing

We also offer Lifetime Perfect Fit Sizing on any men’s wedding band made from an alternative metal. Free shipping, too. You’re really starting to love us, aren’t you?

Insurance

As much as we’d like to promise nothing will ever happen to your fine Steven Singer jewelry, sometimes bad things happen to good rings.

Now, we’re not in the business of selling insurance. However, we strongly recommend Jewelers Mutual Insurance because they cover against all perils, offer no deductible plans, and over the years we’ve come to believe they’re simply the best jewelry insurance available. Plus, since we keep careful records, they work directly with us to make sure you receive the proper replacement.

For this reason, we’ll provide you with Jewelers Mutual Paperwork after every purchase. Just fill out the paperwork, send it to Jewelers Mutual, and you’re covered.

Returns

Returns are easy, especially when you have 100 days to make sure your purchase is exactly right.

Before beginning your return or exchange, call or text us at 215-627-3242. We will do everything we can to make sure you are completely satisfied and provide free return shipping if you decide to send your purchase back. View our easy return instructions here.

Steven Singer's Love Guarantee

Buying jewelry can be a big step, both emotionally and financially. Steven has always found ways to make the purchase easier and stand behind his jewelry. Now, he’s standing behind your heart too.

For 365 days from your purchase, Steven’s Love Guarantee allows you to return an eligible item for full Steven Singer Jewelers credit if the relationship doesn't work out. The Love Guarantee is available only when the applicable protection plan is purchased with the jewelry and cannot be added later. This 365-day guarantee does not apply to lab-grown diamonds.

Lifetime Protection Plan

Steven’s LIFETIME Protection Plan provides exceptional coverage for your purchase, backed by Jewelers Mutual Group’s JM Care Plan. That's right, LIFETIME! Coverage begins on the date you purchase the plan and continues for life, giving you peace of mind that comes with protecting your symbol of love.

Your Lifetime Protection Plan includes coverage for:

  • Broken, bent, or worn prongs
  • Broken earring posts
  • Cracked or thinning ring bands
  • Broken chains, bracelet links, or clasps
  • Loss of diamonds or gemstones due to defective mountings

Whether it's everyday wear or an unexpected issue, Steven's Lifetime Protection Plan helps keep your jewelry looking and feeling as special as the day you received it.

The plan may be transferred to the recipient by registering it in their name when the jewelry is received. It is not transferable afterward.

Additional Details

The Love Guarantee and Lifetime Protection Plan must be purchased with the jewelry and cannot be added at a later date.

The Lifetime Protection Plan does not replace insurance for loss or theft. We strongly recommend protecting your purchase with jewelry insurance. Visit JewelersMutual.com for a quote.

Need to use your plan? Call or text 215-627-3242 and we'll take care of you!