No Jewelry experience necessary!

Career Opportunities

Jewelry Sales Professionals

Steven Singer Jewelers, a renowned jewelry retailer with a national market reach, is seeking a motivated and experienced Jewelry Sales Professional to join our team. As a sales team member, you will be responsible for end-to-end sales processes in our flagship location in Center City, Philadelphia. This is an excellent opportunity for individuals who are passionate about jewelry, possess exceptional sales skills, and thrive in a dynamic and customer-oriented environment. 

Responsibilities: 

  • Engage with customers in a professional and friendly manner, providing excellent customer service throughout their jewelry purchasing journey. 
  • Utilize product knowledge to guide customers in selecting the perfect piece of jewelry to meet their preferences, needs, and budget. 
  • Conduct product demonstrations and explain the features, quality, and value of various jewelry items, including engagement rings, loose diamonds, fashion pieces and other accessories. 
  • Assist customers with custom jewelry orders, ensuring their specific requirements are met and communicating with our in-house design team as needed. 
  • Handle customer inquiries, concerns, and requests, providing accurate and timely information to build trust and establish long-term relationships. 
  • Process sales transactions efficiently and accurately, utilizing our point-of-sale system and adhering to all company policies and procedures. 
  • Stay up-to-date with industry trends, new product releases, and competitor offerings, continually expanding product knowledge to better serve customers. 
  • Collaborate with team members to achieve sales targets and contribute to a positive and cohesive work environment. 
  • Participate in sales meetings, trainings, and workshops to enhance sales skills and stay informed about company promotions and marketing initiatives. 
  • Work a flexible schedule, including Saturdays, to accommodate customer needs and maximize sales opportunities. 

Qualifications: 

  • Previous experience in sales, preferably in the jewelry or luxury retail industry, with a proven track record of meeting or exceeding sales targets. 
  • Strong interpersonal and communication skills, with the ability to build rapport and connect with customers effectively. 
  • Passion for jewelry and a keen eye for aesthetics, recognizing the value and beauty of different designs and styles. 
  • Energetic and self-motivated, with a positive attitude and the ability to work in a fast-paced, customer-focused environment. 
  • Excellent problem-solving skills, able to address customer concerns and find suitable solutions. 
  • Detail-oriented with a high degree of accuracy in handling transactions and maintaining inventory records. 
  • Ability to work collaboratively as part of a team, contributing to a positive work culture and fostering a supportive environment. 
  • Proficiency in using point-of-sale systems and other relevant software applications. 
  • Flexibility to work on Saturdays and accommodate occasional evening hours or special events. 
  • Extensive knowledge of various types of jewelry, diamonds, and precious metals, along with an understanding of jewelry appraisal and grading is nice to have but not required. 

 

Joining our team at Steven Singer Jewelers presents a unique opportunity to work with a reputable jewelry retailer that values exceptional customer service, quality products, and a positive work environment. If you are a sales-driven, energetic, and team-oriented professional with a passion for jewelry, we encourage you to apply for this exciting position. 

To apply, please submit your resume below or contact our hiring manager directly via email at Lindsay@stevensingerjewelers.com. 

Sales Assistants

Steven Singer Jewelers is a renowned, family-owned jewelry company based in Philadelphia. With over 40 years of experience, we take pride in providing exceptional customer service and offering exquisite jewelry pieces. We are dedicated to creating a positive and welcoming environment for both our customers and our team members. 

As a Sales Assistant at Steven Singer Jewelers, you will play a vital role in supporting our sales team and ensuring a seamless customer experience. Your responsibilities will include assisting customers, managing phone inquiries, placing orders, maintaining inventory, handling repairs and cleanings, and contributing to the overall operations of our flagship location in Center City, Philadelphia. 

Responsibilities: 

  • Provide exceptional customer service by greeting and assisting customers with their inquiries, purchases, and special requests. 
  • Answer phone calls promptly and professionally, addressing customer inquiries, taking messages, and forwarding calls to the appropriate team members. 
  • Assist with placing orders for customers, ensuring accurate product information, pricing, and delivery details are communicated effectively. 
  • Maintain and organize inventory, ensuring accurate stock levels, proper display, and regular updates. 
  • Coordinate and track repairs and cleanings, liaising with customers and our in-house jeweler to ensure timely and quality services. 
  • Assist with general administrative tasks, including data entry, filing, and maintaining customer records. 
  • Collaborate with the sales team to meet individual and store-wide sales targets, contributing to a positive and supportive team environment. 
  • Contribute to visual merchandising efforts, ensuring that the store displays are attractive and accurately represent our product offerings. 
  • Stay updated with product knowledge, industry trends, and company promotions to effectively communicate information to customers. 
  • Adhere to all company policies and procedures, including those related to security, confidentiality, and ethical sales practices. 

Requirements: 

  • Previous customer service experience, preferably in a retail or jewelry environment. 
  • Excellent interpersonal and communication skills, with the ability to engage customers and build positive relationships. 
  • Strong organizational skills, with attention to detail and the ability to multitask effectively. 
  • Proficiency in handling phone calls and managing inquiries in a professional and courteous manner. 
  • Ability to work Saturdays and a flexible schedule as needed, including various holidays. 
  • Energetic and enthusiastic approach to work, with a positive attitude and willingness to learn. 
  • Strong team player, capable of collaborating with colleagues to achieve common goals. 
  • Basic computer skills and familiarity with inventory management systems. 
  • Knowledge of gold and jewelry is a plus but not required. 

If you are passionate about providing exceptional customer service, have a keen eye for detail, and enjoy working in a dynamic team environment, we invite you to join our team at Steven Singer Jewelers. Together, we can continue to deliver memorable experiences to our valued customers. 

To apply, please submit your resume below or contact our hiring manager directly via email at Lindsay@stevensingerjewelers.com.

Greeter and Hostess

As a Greeter and Hostess at Steven Singer Jewelers, you will play a vital role in supporting our showroom and enhancing the customer experience. Your top priorities are creating a friendly, energetic, and organized atmosphere and contributing to the overall operations of our flagship location in Center City, Philadelphia. 

Job Responsibilities: 

  • As a Host/Hostess at Steven Singer Jewelers, your primary responsibility will be to warmly greet customers as they enter the showroom, making them feel welcome and comfortable. 
  • Develop an understanding of each customer's needs and desires by engaging in friendly conversations and actively listening.  
  • Assess customers' requirements and guide them to the appropriate staff member who can assist them effectively.  
  • Ensure smooth and efficient customer flow within the showroom. 
  • Assist in maintaining the cleanliness and organization of the showroom, ensuring that displays and merchandise are presented attractively.  
  • Take responsibility for general showroom maintenance and tidiness. 
  • Accurately record and update customer information in our physical client database. 
  • Ensure the confidentiality and security of customer data. 
  • Collaborate effectively with the sales team and other staff members to provide a seamless customer experience.  
  • Support team members when needed, contributing to a positive and energetic work environment. 

Requirements: 

  • Prior experience in a customer service role is preferred. You should possess excellent communication skills and be able to provide exceptional customer service to create a memorable experience for each customer. 
  • A positive and welcoming attitude is essential. You should have the ability to engage with customers and make them feel comfortable in our showroom. 
  • Strong teamwork and collaboration skills are required to work effectively with the sales team and other staff members. A willingness to support and assist colleagues is essential. 
  • Maintain a professional appearance and adhere to the company's policies and standards.  
  • Demonstrate a high level of integrity and handle customer information with confidentiality and care. 

Join our team at Steven Singer Jewelers and be part of a reputable, family-owned business known for its exceptional customer service and stunning jewelry pieces. Apply today to contribute to our legacy of providing an outstanding experience to our valued customers. 

To apply, please submit your resume below or contact our hiring manager directly via email at Lindsay@stevensingerjewelers.com.   

Paid Internships

As an intern at Steven Singer Jewelers, you will have the opportunity to work closely with our experienced professionals and contribute to various aspects of our operations. This internship is designed to provide you with practical skills and knowledge in the following areas: 

  1. Marketing: 
  • Assisting in the development and execution of marketing campaigns, both online and offline. 
  • Conducting market research and analysis to identify consumer trends and preferences. 
  • Assisting in social media management and content creation. 
  • Supporting the coordination of promotional events and initiatives. 
  1. Business: 
  • Assisting in day-to-day operations and administrative tasks. 
  • Participating in inventory management and merchandising efforts. 
  • Assisting in data analysis and reporting to support business decision-making. 
  • Gaining exposure to customer service and sales techniques. 
  1. Logistics: 
  • Assisting in the coordination of product shipments and deliveries. 
  • Supporting the tracking and management of inventory levels. 
  • Assisting in the optimization of supply chain processes. 
  • Gaining an understanding of logistics systems and operations. 

Requirements: 

  • Currently enrolled in a college or university program in marketing, business, logistics, or a related field. 
  • Strong written and verbal communication skills. 
  • Proficient in Microsoft Office Suite. 
  • Detail-oriented with excellent organizational skills. 
  • Ability to work independently and as part of a team. 
  • Strong analytical and problem-solving skills. 
  • Enthusiasm for the jewelry industry and a desire to learn and grow within a family-owned business. 

Duration and Compensation: 

  • This internship position will be offered for a duration that is dictated by your program requirements. 
  • The internship is a paid opportunity, with compensation to be discussed during the interview process. 

Application Process: To apply for an internship position, please email your resume and a cover letter detailing your interest in the position and your relevant skills and experience to Lindsay@stevensingerjewelers.com. Please include "[Internship Application]" in the subject line of the email. We will review applications and contact shortlisted candidates for further interviews. Our internship program is constantly evolving, so if your area of focus is not listed above, please reach out with additional details and we will be able to evaluate how we could accommodate the curriculum.  

Join us at Steven Singer Jewelers and embark on an exciting internship experience that will provide you with valuable industry insights and hands-on experience. We look forward to welcoming talented individuals who are eager to contribute to our family-owned business. 

Inventory Positions

As an Inventory Assistant, you will be responsible for various inventory-related tasks, including managing stock levels, answering inquiries from the sales team, placing orders, conducting physical inventory counts, organizing merchandise, providing inventory details, and assisting with invoicing. 

Responsibilities: 

  • Support the inventory team in maintaining accurate inventory records and efficient stock management. 
  • Assist the sales team by promptly responding to inquiries regarding inventory levels, product availability, and delivery timelines. 
  • Place orders with suppliers and vendors based on inventory needs and maintain effective communication to ensure timely delivery. 
  • Conduct physical inventory counts regularly to reconcile physical stock levels with system records and identify any discrepancies. 
  • Organize merchandise in display cases, ensuring a visually appealing presentation and easy accessibility for both staff and customers. 
  • Provide inventory details and updates to the management team, including sales trends, slow-moving items, and potential stock shortages. 
  • Collaborate with the accounting department to assist with invoicing and maintain accurate records of all inventory-related transactions. 
  • Maintain a clean and organized inventory storage area, ensuring that items are properly labeled, categorized, and stored for easy retrieval. 

Qualifications: 

  • Previous experience in inventory management or related roles is preferred. 
  • Excellent organizational skills with strong attention to detail. 
  • Proficient computer skills, including experience with inventory management systems and Microsoft Office applications. 
  • Strong communication skills, both verbal and written, to effectively interact with the sales team, management, and external suppliers. 
  • Ability to work independently and prioritize tasks in a fast-paced environment. 
  • Demonstrated problem-solving abilities and the capacity to handle multiple tasks simultaneously. 
  • Flexibility to work weekends as required. 

Joining the Steven Singer Jewelers team as an Inventory Assistant offers a unique opportunity to work in a well-respected, family-owned company with a longstanding reputation for excellence. If you have a passion for organization, attention to detail, and contributing to a positive customer experience, we invite you to apply for this exciting role. 

To apply, please submit your resume below or contact our hiring manager directly via email at Lindsay@stevensingerjewelers.com.   

Customer Care Agents

As a Customer Care Agent at Steven Singer Jewelers, you will play a crucial role in supporting our sales team and ensuring excellent customer service. You will be responsible for various tasks, including answering phones, processing orders, handling refunds and returns, and addressing customer inquiries. We are looking for energetic and motivated individuals who possess strong communication and problem-solving skills. 

Responsibilities: 

  • Provide exceptional customer service by addressing customer inquiries, resolving issues, and providing accurate information about our products and services. 
  • Answer incoming calls and respond to customer queries promptly and professionally. 
  • Assist customers in placing orders, including providing product recommendations and ensuring order accuracy. 
  • Process refunds and returns efficiently, following company procedures. 
  • Handle customer complaints with empathy and professionalism, finding appropriate resolutions to ensure customer satisfaction. 
  • Collaborate closely with the sales team to support their needs and assist with any customer-related tasks. 
  • Maintain accurate and up-to-date customer records in the company's CRM system. 
  • Strive to meet or exceed customer service goals and metrics set by the company. 
  • Stay updated on product knowledge and industry trends to better assist customers. 

Requirements: 

  • Prior experience in a customer service role, preferably in a retail or e-commerce environment. 
  • Strong interpersonal and communication skills, both verbal and written. 
  • Excellent problem-solving abilities and the capacity to handle difficult customer situations with patience and professionalism. 
  • Ability to work well in a fast-paced environment and manage multiple tasks simultaneously. 
  • A proactive and positive attitude, with the ability to work independently as well as in a team. 
  • Familiarity with CRM software and other relevant tools is preferred. 
  • Knowledge or interest in jewelry is a plus, but not required. 

 

At Steven Singer Jewelers, we value teamwork, dedication, and a customer-centric approach. As a Customer Care Agent, you will have the opportunity to contribute to the success of our business and build lasting relationships with our customers. Join our team and become part of a company that is passionate about delivering exceptional service and creating memorable experiences for our customers. 

To apply, please submit your resume below or contact our hiring manager directly via email at Lindsay@stevensingerjewelers.com. 

Business Development Manager

As a Business Development Manager at Steven Singer Jewelers, you will play a vital role in overseeing the business operations and providing strategic guidance to support the company's growth. You will be responsible for understanding the business in depth and implementing fresh ideas related to logistics, operating procedures, staffing, and sales knowledge. This position will be based in the physical location in Philadelphia. 

Responsibilities: 

Financial Management: 

  • Oversee all aspects of financial operations, including budgeting, forecasting, and financial reporting. 
  • Monitor and analyze financial data to identify trends, risks, and opportunities. 
  • Develop and implement financial controls to ensure accurate record-keeping and compliance with regulatory requirements. 
  • Prepare financial statements, management reports, and other financial analyses to support decision-making. 

Operational Efficiency: 

  • Evaluate and enhance logistics processes to optimize inventory management, supply chain efficiency, and delivery timelines. 
  • Identify opportunities for cost reduction and process improvements, ensuring efficient utilization of resources. 
  • Develop and implement operating procedures to streamline business operations and enhance productivity. 

Staffing and Development: 

  • Collaborate with the HR department to determine staffing needs, recruit talented individuals, and oversee their onboarding process. 
  • Provide leadership and guidance to the sales team, fostering a positive and high-performance culture. 
  • Identify training and development needs, ensuring continuous skill enhancement for the sales staff. 

Sales Strategy and Analysis: 

  • Analyze sales data and market trends to identify areas for growth and improvement. 
  • Develop and implement strategies to maximize sales performance, customer satisfaction, and retention. 
  • Collaborate with marketing and sales teams to develop promotional campaigns and initiatives. 

Requirements: 

  • Bachelor's degree in Business Administration or a related field. MBA qualification is a plus. 
  • Proven experience as a Business Manager or in a similar financial/business management role. 
  • Strong understanding of financial principles, business strategy, and sales practices. 
  • Excellent analytical and problem-solving skills. 
  • Knowledge of logistics, operations, and staffing principles. 
  • Familiarity with the jewelry industry is a plus. 
  • Proficient in using financial management software and Microsoft Office Suite. 
  • Excellent communication and leadership skills. 

Joining the team at Steven Singer Jewelers offers an exciting opportunity to contribute to the success of a well-established jewelry retailer with a national market reach. As a Business Development Manager, you will have the chance to bring fresh ideas and strategic insights to optimize the company's operations and drive growth. 

To apply, please submit your resume below or contact our hiring manager directly via email at Lindsay@stevensingerjewelers.com.   

Shipping & Logistics

As an integral part of our team, the Shipping and Logistics Associate will play a crucial role in ensuring that our orders are processed efficiently, shipped accurately, and delivered in a timely manner. 

Responsibilities: 

  • Order Processing: Accurately process incoming orders, ensuring all necessary information is collected and recorded appropriately in our systems. 
  • Packaging and Shipping: Safely and securely package items for shipment, following established guidelines to maintain the integrity and quality of our products. Prepare shipping labels, return labels, and other required documentation. 
  • Quality Control: Conduct thorough quality checks to ensure that all items meet our high standards before they are shipped to customers. Identify and resolve any issues or discrepancies promptly. 
  • Order Tracking: Monitor and track shipments to ensure timely delivery and provide updates to customers as necessary. Proactively address any shipping-related issues or delays that may arise. 
  • Inventory Management: Assist in maintaining accurate inventory records, including tracking stock levels, conducting periodic stock counts, and reconciling discrepancies. 
  • Warehouse Organization: Maintain a clean and organized shipping area, ensuring that all supplies and equipment are properly stored and readily accessible. 
  • Physical Stamina: The ability to lift and move packages weighing 30+ pounds is required for this role. 

Qualifications: 

  • Previous Experience: Prior experience in shipping, logistics, or a related field is preferred. 
  • Detail-Oriented: Exceptional attention to detail is crucial to ensure accurate order processing, quality control, and timely delivery. 
  • Organization Skills: Strong organizational skills to manage multiple tasks, prioritize effectively, and meet deadlines. 
  • Communication Skills: Excellent written and verbal communication skills to provide clear and timely updates to internal teams and external customers. 
  • Problem-Solving Abilities: Proactive and resourceful approach to identify and resolve shipping-related issues or delays. 
  • Computer Proficiency: Comfortable working with shipping software, inventory management systems, and Microsoft Office applications. 
  • Physical Ability: Capable of lifting and moving packages weighing 30+ pounds. 
  • Team Player: Collaborative mindset and ability to work effectively as part of a team. 

If you are an organized, detail-oriented individual with a strong work ethic and a passion for delivering exceptional customer service, we would love to hear from you. Join our team at Steven Singer Jewelers and contribute to our legacy of excellence in the jewelry industry. 

To apply, please submit your resume below or contact our hiring manager directly via email at Lindsay@stevensingerjewelers.com.

We're always looking for good people to help us grow. Click on any of the postions above to view the position descriptions.

You can contact our hiring manager, Lindsay, directly at 215-627-3242 ext 304 or email your resume to ssj@stevensingerjewelers.com.

Benefits

We invest in our staff, and take every opportunity to grow and promote from within. In fact, all of our current management staff has been promoted from within the company. So, in addition to a generous starting salary, Steven can name 7 more reasons:
A camera is pointing to a woman in a seat next to a guy with headphones on and a device in his hand.

01. Incentive programs with a potential to earn an additional four months salary.

02. Exceptional growth opportunities

Four happy ladies dressed up for the holidays in the steven singer store.

03. Paid vacations and holidays

04. Flexible schedule

05. Fully paid on-the-job training program

A woman holding a professional camera taking pictures of jewelry

06. Tuition reimbursement (job-related)

07. Employee purchases at cost

There’s a reason I’ve been here for over 10 years; I genuinely love working here! It’s a fun, fast-paced, and rewarding work environment with a lot of room for growth.       

Ashley, Logistics Manager

Steven singer logo.

In the four decades we've been in business, Steven Singer Jewelers has never laid off a single employee. Even during times of pandemic, recession, 9/11 and a poor job market, Steven Singer Jewelers has protected our employees with stable jobs.
If you're highly motivated, have a great personality and love working with people, please inquire for more information.

For more information on current positions available, please call 215-627-3242 ext 304 to speak to our hiring manager. You may also email your resume to ssj@stevensingerjewelers.com.

Contact Us