The Steven Singer Guarantee
Despite the fact that most other jewelers HATE Steven Singer, Steven wants you to be completely delighted with your purchase - and to be loved by you, too. After all, a diamond is forever and an investment in your future! So, in the unlikely event you aren't 100% satisfied, we will make it right!
We will: Repair it, Replace it, Refund it, or Remake it. You choose!
It’s that simple. We offer all our friends a 90-day full money back guarantee. And we add 10 extra days just in case! That's right, 100 days guaranteed, 100 days no hassle.* For our easy return instructions, please click here.
*Does not include loss or theft.
Here at Steven Singers Jewelers, we never have a sale or offer a discount, special offer, rebate or coupon. We offer every item every day at the perfect price.
The only exception is a discount to thank our troops, veterans, first responders, and medical professionals putting themselves on the line for the rest of us.
Use the ID.me link during checkout to validate your identification and get your 5% discount.
Once you setup an ID.me verification, you won't need to do it again, here or any other ID.me site.
We get it—your tastes can change over time. So if one day you decide to upgrade your purchases, we make it easy. Steven Singer Jewelers offers Lifetime Full Value Upgrades on the main center diamond of diamond engagement rings, diamond stud earrings, and solitaire diamond necklaces.
When you are ready to upgrade, just return the original item and you will receive the Full Value you paid for the main center diamond in your engagement ring, solitaire diamond necklace or diamond stud earrings towards your new upgraded item.
The original item being traded up must be returned to Steven Singer Jewelers prior to the delivery of the new item in order to receive the credit. This policy applies to solitaire necklaces, diamond studs, and engagement rings* only and and allows you to upgrade a single item to another single item of higher value.
If you have questions or want to speak with someone about coordinating a surprise please call 1-888-442-8378, or email us at firstname.lastname@example.org. We’d love to answer any questions and walk you through the trade-in process.
*For engagement rings, you may upgrade the main center diamond only. New settings will incur an additional charge. You may use your existing setting and Steven Singer Jewelers will do all necessary labor free of charge.
We also get that sizes can change. Lose a few, gain a few…hey, you’re only human, right? And that’s why we offer Free One-Time Ring Resizing within the first year on any ring you purchase from Steven Singer Jewelers (excluding eternity rings)*.
*The labor for sizing eternity rings will be free, but if an eternity ring needs to be sized up it may require additional diamonds which would be an additional charge.
Whether online or in our showroom, every piece of jewelry, every single day, is always at the Perfect Price.
This means you enjoy a stress-free buying experience because of no need to haggle. It means you’re confident of getting the best quality at the best possible price. And it means you never have to wait for a sale—because our prices reflect our jewelry’s value and quality every single day.
Steven Singer is a real jeweler you can trust.
Our exclusive 24k gold-dipped roses come with benefits—like a lifetime guarantee and a very happy partner at home. It's our way of welcoming you into our garden of good taste.
If something happens to your original rose, we'll replace it. If your rose is discontinued, we will offer you a rose of equal value. This warranty is on the originally purchased rose only and can be used at any point during the lifetime of the rose. Once the rose has been replaced in full, the warranty is considered fulfilled. After the first year, a processing fee of $19.95 will be applied.
Click here to register your warranty for your FREE lifetime guarantee.
We also offer Lifetime Perfect Fit Sizing on any men’s wedding band made from an alternative metal. Free shipping, too. You’re really starting to love us, aren’t you?
As much as we’d like to promise nothing will ever happen to your fine Steven Singer jewelry, sometimes bad things happen to good rings.
Now, we’re not in the business of selling insurance. However, we strongly recommend Jewelers Mutual Insurance because they cover against all perils, offer no deductible plans, and over the years we’ve come to believe they’re simply the best jewelry insurance available. Plus, since we keep careful records, they work directly with us to make sure you receive the proper replacement.
For this reason, we’ll provide you with Jewelers Mutual Paperwork after every purchase. Just fill out the paperwork, send it to Jewelers Mutual, and you’re covered.
A perfect marriage. Steven is pairing his unbelievable Love Guarantee with his unbeatable Lifetime Trade-In Benefit.
Steven is taking no-risk shopping to the next level. Buying jewelry can be a big step for you, both emotionally and financially. Steven has found ways to make the purchase easy and stands behind his jewelry, but now he's standing behind your heart.
What does that mean? What if things go south for your relationship? You can't return a ring due to a broken heart. Well, you can't anywhere else. For 365 days from your purchase, Steven is adding his Love Guarantee in addition to your purchased guarantee, so you can return the item in exchange for FULL credit to Steven Singer Jewelers if things just don't work out.
Steven's 3 year plan provides exceptional coverage for your purchase backed by the Jewelers Mutual Group's JM Care Plan. Coverage is effective the date you purchase this plan. You no longer have to worry about broken, bent, or worn prongs. No more worrying about broken earring posts, cracked or thinning band on rings, broken chains, bracelet links, or clasps, loss of diamonds or gemstones due to defective mountings. Enjoy the peace of mind that comes with protecting this symbol of your love.
Steven's LIFETIME plan, that's right, LIFETIME, provides exceptional coverage for your purchase backed by the Jewelers Mutual Group's JM Care Plan, but takes it a step further and covers it for life! Coverage is effective the date you purchase this plan and includes all the benefits of the 3-year plan, but for life. Enjoy the peace of mind that comes with protecting this symbol of your love. Plan can be transferred to the receiver by registering it in their name when received. It is not transferable afterwards.
And our jewelry grows with you. Select Steven Singer diamond jewelry comes with a Lifetime Full Value Trade-In benefit. Steven will apply the original purchase price of your main center diamond in your engagement ring, diamond stud earrings, or solitaire diamond pendant to the perfect price of any new diamond of greater value.*
*Plan must be purchased with the jewelry and cannot be added at a later date.
*This plan does not replace insurance for loss or theft. We strongly recommend purchasing insurance. Visit JewelersMutual.com for a quick quote.
Need to use your plan? Call 1-888-442-8378 and we'll take care of you!