At Steven Singer, our expert jewelers are focused on building a relationship to help ensure you find the perfect ring that represents your love and relationship. Getting to know couples and what makes them happy helps us create the dream ring they’re guaranteed to love. Being your lifetime jeweler means more than making a sale, it's about building trust and a relationship. Here is what the process should look like when buying an engagement ring from a reputable jeweler:
Getting to Know You
This purchase is all about you and your soon-to-be fiancé, so it only makes sense for your jeweler to understand you, your relationship, and your needs. Your engagement ring will be one of the most important purchases of your life, after all! We love LOVE and want to hear all about your love story to get to know you first.
Timeframe:
Of course, we want to hear all the details about your relationship and what you have planned for the proposal, and it is also important for us to know when you want to propose so we can help you pick designs that can be made to your specifications in time for the big day! Most people start working with their jeweler 4-6 months before proposing, but others need their ring the same day. No matter when you want to pop the question, we have rings that are ready to wear, complete with the center diamond already picked and set by an expert jeweler, as well as a dedicated Design Team that can help you customize every aspect of your perfect ring - either way, we're devoted to helping you find the perfect ring for you and your partner.
Picking Out the Ring
When it comes to purchasing a diamond, it can be complicated! If you feel like you need more information, or just want an expert to walk you through it, you came to the right place! Our team of real Expert Jewelers have decades of experience and have been through extensive training and diamond education classes. They will go over the 4C’s of a diamond and so much more. Whether you're in Philadelphia and can work hand-in-hand with a jeweler, or you prefer a virtual appointment, this is a very hands-on experience where your jeweler will show you real, genuine diamonds, diamond certificates, and microscopic views of these dazzling gems through a loupe or camera to give you a closer look!
Understanding Budget:
We are respectful of your budget and will show you rings that will fit within the price point you’re comfortable with. We understand that the price of your engagement ring can be extremely private. If you’re shopping with your partner, parents, or friend, we have ways to discretely capture your budget, but the easiest way is to set an appointment and let your jeweler know your budget beforehand. SCHEDULE AN APPOINTMENT
What's Important?
We have thousands of ring options in stock, and it would take days to go show you each one. Instead, we'll get to know which design elements you gravitate towards - from style to color to size, we'll find out what elements you love to help us narrow down options to fit your needs and show you the ultimate selection of engagement ring styles specifically curated just for you!
This is all about you, your partner, and picking the dream ring they will wear for the rest of their life. Our jewelers will have a very open and honest dialog about the things you love and don’t love about certain styles. We will discuss prongs, diamond sizes, and even what a wedding band will look like with the engagement ring. Our jewelers can even show you different diamond shapes and sizes in various settings to ensure you get a full picture of what your dream ring will look like when it is completed!
Perfect Price
When it comes to pricing, don't worry! This step is transparent, stress-free, and easy. We have a Perfect Price Guarantee, which means we always have the best possible price, guaranteeing the best value, every single day. No haggling, no negotiations, and no sales. Pricing is transparent so you always know what the actual price of the ring will be.
Our custom designs are also covered by our Perfect Price Guarantee. For custom pieces, the price will be provided at the time you place your order - there will never be hidden fees or fine print. Learn more about the custom process here! LEARN MORE ABOUT CUSTOM HERE.
You've Got the Ring!
Congratulations, you found the ring! This is the most beautiful and sentimental piece of jewelry you'll ever purchase. The only thing left to do is to ask the love of your life to spend the rest of their life with you. This is such a happy and exciting moment and we love sharing it with you! Nothing but smiles and happiness.
We're Here for You!
When choosing the right place to buy an engagement ring, we can’t stress enough how important a jeweler's guarantees are. What if the ring doesn’t fit? What if they don't love it? And, in very rare and unfortunate situations, what if they say no?
The Best Guarantee in the Business:
We have the Best Guarantee in the Business with a full 100-day, 100% money-back guarantee on every order, even custom-made designs. You can even return or exchange the ring after it has been sized or engraved. Most other jewelers will not stand by their product if it’s been engraved, sized, or custom-made. In the rare cases that they can return these items, they often have a very small return window. That is not the case at Steven Singer Jewelers. We never want you to be stuck with a piece of jewelry you or your partner does not love.
Love Guarantee:
Just add the love with our Love Guarantee. Steven's most-loved extended warranty plan covers repairs that may be necessary as your jewelry is worn and loved. We always recommend getting the Lifetime Love Guarantee option on engagement rings, because this is a piece of jewelry that you want to be worn for life! Learn more about our Love Guarantee here!
A Friend, Indeed!